Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 If you haven't created an account, click Register at the top right of this page and follow the prompts. Explanation of Benefits. Links to various non-Aetna sites are provided for your convenience only. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for … To help us direct your question or comment to the correct area, please select a category below. Apply to join the workers’ compensation network in New York. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. We respond to messages from 8am-6pm EST, Monday-Friday. Use your Practice Management Software or our secure provider portal to seamlessly submit and track Medicare transactions. For other language services. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. Aetna International health care providers support more than 650,000 members worldwide. Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Being a valued Aetna International member means more than just having peace of mind for your health care needs. The Aetna Connected Plan “combines CVS Health services—including free one to two-day prescription delivery and 20% discounts on thousands of health-related items—with Aetna’s cost-saving I-35 Performance Network to deliver a more convenient and connected member experience, along with up to 20% premium savings compared to comparable PPO products in the market,” states a CVS Health … Allina Health | Aetna has a dedicated customer team trained to answer your questions. We'll need to terminate your existing agreement with us. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Since there is no paperwork or reimbursement, you must pay … Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year … We see you as our ally in providing high-quality health care services to our Aetna Better Health Premier Plan MMAI members. Aetna provides certain management services to Allina Health | Aetna. Member Services Toll-free: 1-855-456-9126 TTY/TDD: NY Relay 711. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. You can also log in to your secure member portal to find a phone number that will direct you to a representative who knows your specific coverage. This question helps us get you to the correct log-in screen. Explore our benefits. Please consult with the respective plan detail page for additional plan terms. You are now leaving the Aetna website Links to various non-Aetna sites are provided for your convenience only. Medicare coverage for the whole you – body, mind and spirit . 151 Farmington Avenue For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (1-800-872-3862).There is no option for members to get information at this number. Aetna Inc. Independent retail pharmacies can fill out the form at the link below. Discover coverage that takes a total approach to health. Questions? For providers; Español ; Search search clear. We’re here for you when you’re sick and to give you tools to help you stay well. Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. Yes This form will also update your information in the online provider directory. The New Jersey Department of Human Services, Division of Medical Assistance and Health Services (DMAHS) administers the benefits for recipients of Medicaid and NJ FamilyCare A, B, C and D. The covered services table in the member handbook show what services Aetna Better Health of New Jersey and Medicaid Fee-for-Service (FFS) covers. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Welcome . The Meritain Health Advantage for Providers Join us as Advocates for Healthier Living . Contact Us; Providers. About Aetna Better Health of Maryland. Phone You can call Provider Relations at 1-855-772-9076 (TTY: 711). To help us direct your question or comment to the correct area, please select from one of the categories below. The covered services table in the member handbook show what services Aetna Better Health of New Jersey and Medicaid Fee-for-Service (FFS) covers. Get insurance Renew coverage Make a claim … We value your opinion. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. We’re here to help you focus on promoting wellness and improving patient outcomes. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 1-855-339-9731. Services noted under “Medicaid FFS” are … Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health … Hartford, CT 06156 Provider eligibility verification (No login required) Add us to the Payer list in your Practice Management Software. Find out more about the benefits of becoming a health care provider with Aetna International, along with the latest news and guidelines for claims and payments. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. Phone: 800 264.4000. Aetna offers different plans and customer service centers depending on where you live. For language services, please call the number on your member ID card and request an operator. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Call Aetna Member Services. Plans must pay for previously authorized services for up to 60 days after the roll-out date in each region, and must pay providers at the rate previously received for up to 30 days. I practice independently and I want to contract with Aetna. It’s easy to get the information you need. Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. The dental discounts are available through participating healthcare providers only. Do you have Aetna insurance through an employer or are you a Medicare member? Join CAQH UPD Check invoice requirements, and get important information on patient services. 844-202-4408 New customers. Use Payer ID AESSI to submit … Independent retail pharmacies Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. About Aetna Better Health of Maryland . Email: AetSSIinformation@aetna.com. Do you have Aetna insurance through an employer or are you a Medicare member? Yes This material is for information only. Huatai fronted members. We simplify your Medicaid coverage by connecting you to care … 877-238-6200 Customer service. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Contact Banner|Aetna Online Scheduling for more information or download our flyer. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. As you strive to deliver the best care possible and to better understand the health plan, we hope you’ll take advantage … If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). Submit electronic claims to Medicare for all Medicare covered services. Monday – Friday, 7 a.m. to 5 p.m. CT To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. We want to make it easier for you to live healthier. Provider termination form and directory update. Learn more about private mode. Learn more >, Aetna.com works best with Safari 8 and above. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Links to various non-Aetna sites are provided for your convenience only. Plan documents. The request can be submitted online on Aetna’s website, or by contacting Aetna provider service center directly. This Aetna phone number is ranked #8 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. In … For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. Some of the everyday actions we take to help you include: Notifying you of an address change Keeping track of member updates >. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Learn how to change your browser settings to enable Javascript. You can request more information 24 hours a day at www.aetna.com. Use your Practice Management Software or our secure provider portal to seamlessly submit and track Medicare transactions. I may or may not be employed by an Aetna-contracted provider. For language services, please call the number on your member ID card and request an operator. Contact us to find out more about joining the network. Contact Us; Providers. Please have your tax ID number, provider name and address exactly as it appears on the W-9 you submitted along with your NPI and phone number. Aetna Phone Number Calling Aetna customer service faster by GetHuman. Phone number. Please encourage your patients to schedule a dental visit with a SKYGEN USA dentist. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). If you missed Open Enrollment, please contact your HR representative immediately. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. All services must be medically necessary and the provider may have to ask for prior approval before some services can be provided. Stay up-to-date with the latest provider news from Aetna Better Health of Maryland. For questions about dental benefits or to find a network provider, call SKYGEN USA Member Services at: 1 … Please fill in all fields. Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. Contact us; Search. Current Wait: 17 mins (10m avg) Free: Skip Waiting on Hold . ET. Home; Individuals & Families; Employers & Organizations; Health Care Professionals; Producers; About Us ; Home; Employers & Organizations; Contact us - Small group . A page with various contact information related to specific plans for small groups. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Medicare products. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). Dental, vision & hearing … The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Do you have Aetna insurance through an employer or are you a Medicare member? Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. So, if you are a member or provider, or if you’re interested in Aetna Better Health of New York, please use this electronic form to let us know what's on your mind. Once you register, you’ll be able to view: Claims history. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. >. Do you have Aetna insurance through an employer or are you a Medicare member? Provider Relations Toll-free: 1-855-456-9126 Aetna Better Health of New York Aetna Better Health and Aetna Better Health Kids members have dental benefits through SKYGEN USA. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Get support to improve patient outcomes . Contact Provider Relations You can contact Provider Relations at 1-866-827-2710 (TTY: 711) , 24 hours a day, 7 days a week. No. 3. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Learn more about private mode. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Providers should continue providing any services that were previously authorized, regardless of whether the provider is participating in the plan’s network. User name Hints . Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Learn more >, Aetna.com works best with Safari 8 and above. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) At Aetna Better Health of Maryland, we want you to get the most out of life. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. Allina Health | Aetna has sole responsibility for its products and services. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. Menu Home; Become a member; For members; For providers; Health & wellness; Providers Click the link for information on COVID-19. Get the most out of your plan by familiarizing yourself with the services and tools we offer, including: 24-hour Member Service Center support with benefits and claims questions and locating … Medicare Advantage plans ; Medicare Prescription Drug plans ; Medicare Supplement Insurance ; Medicare FAQs ; Benefits. Aetna, Inc. P O … Aetna dental plans are not considered to be qualified health plans under the Affordable Care Act. Let's talk. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Products & services. After review, Aetna will send your provider agreement via e-mail for signature. Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am. Contact us online. The reason customers call 800-353-1232 is to reach the Aetna Medical Provider Credentialing Customer Service department for problems like Delayed … In order to have the best experience on Aetna.com, Javascript needs to be enabled. It is crucial to have your medical office’s tax I.D and medical license number in hand during the process. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Learn how to change your browser settings to enable Javascript. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by e-mailing us this information: This question helps us get you to the correct log-in screen. Submit electronic claims to Medicare for all Medicare covered services. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). Medicare products. If you prefer to contact Member Services with this public form, please complete the information below. Members under NJ FamilyCare C or D may have to pay a copayment at during their visit. Aetna Better Health ® of Maryland As a network provider, you’ll get services and tools to help improve patient care, including: Better communication; Enhanced health information technology; Integrated medical management and … Your user name is between 5 and 25 characters. See notices and newsletters. HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on member’s ID card Check invoice requirements, and get important information on patient services. It’s easy to get the information you need. Provider eligibility verification (No login required) Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. No. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the … We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Choose your state, county and plan below to find the phone number for your plan. Join us in a conversation about the future of healthcare. Your user name stays the same, even if you change jobs or the type of insurance you have with us. You can count on us to provide exceptional support ― no matter where you are or which plan you have. When you partner with Meritain Health, an Aetna company, you help ensure your patients are receiving safe, affordable healthcare that supports them in improved wellness. For other language services. Aetna's 800-353-1232 Medical Provider Credentialing Customer Service Number. Independent non-retail pharmacies To check that your provider participates, visit our website or call us. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Click Become An Agent if you are interested in taking advantage of our sales opportunities HEALTH CARE PROFESSIONALS, PHYSICIANS, PROVIDERS Our Provider Services Representatives are available by phone at 1-855-232-3596 or email to support all providers. The path to healthy starts here.

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